evenito customer support team: Your success is our success

The customer success team assists you throughout the entire event life cycle with evenito. 
Kunden Support
Customer Support
Support when you need it
Customer Service
Combine your desired types of services

Your evenito customer success team

Team

Customer success team

We are close to you

Our customer success team is based in Zurich und Hamburg. Thanks to our proximity, we can assist and support you personally or online. 
Collaboration

Collaboration

We represent your voice

Through close collaboration we understand your needs and requirements. Thanks to this knowledge we are able to continuously improve and develop evenito.

Customer Support - just when you need it

97%
Customer satisfaction
400+
Knowledge articles
99.98%
SLA response time
Channels

Multiple channels

We are available for you

Our customer success team is happy to assist you with any questions or consulting. You can contact them via the support tool, by e-mail or phone.
Knowledge database

Knowledge database & community

Access all of our knowledge anytime & anywhere

Our extensive knowledge database with step-by-step descriptions and process best practices is accessible to you at any time. Become part of our evenito community, exchange your insights and learn from other evenito power users.
Immediate response

Immediate response

We won't keep you waiting

Waiting a full working day for an answer? Not with us! Your questions and requests will be processed and answered in no time.

Customer Service - based on your individual needs

790+
Onboardings
100%
Personalised
77
NPS
Training

Training

Get individual training for you and your team

To help you get the most out of the tool, each training is individually tailored to your needs and tool knowledge.
Implementation

Implementation

Onboarding made easy

Your customer success manager accompanies you through the entire implementation journey. We analyze your company event processes together with you and help you cover them within our tool. This way nothing stands between you and your first successful event with evenito. 
Whitelabeling

Whitelabeling

Build on your corporate identity and design

Together with you the customer success team helps you creating individualized event templates. A full white-labeling will give your company a consistent corporate design.
Event process consulting

Event process consulting

Simplify your event processes

Our event specialists consult you on complex event processes and help you to develop the right evenito setup.
On-site support

On-site support

Stay focused on the essentials

Avoid unnecessary moments of stress at the event day. Count on our professional on-site support and fully dedicate yourself on delivering a lasting event experience.
Tutorial videos

Tutorial videos

Become an evenito super user

Expand your knowledge with online learning videos or specific webinars and become an evenito professional.

See what our customers think

"Unbeatable, motivated and very helpful service! User friendly/easy handling, logical structure, with helpful templates."
"Very professional, dynamic team that developed an intuitive and user-friendly tool. I highly recommend it."
"I am happy to work with evenito. The tool is easy to use and the Support is just great. There are many advantages: The easy usability and that it saves you a lot of work. It makes the guest handling very easy. The RSVP is personalized (In the innovations as well as on the Event Website). Cool extra functions as the Live Photo Report."
"A super cool tool that helps to handle your events and to have a great overview! The customer support team is very motivated, always friendly and reacts fast! You can reunite different aspects in one tool, so the management is facilitated. It is easy to use.There are some cool extra functions! Very helpful reading the statistics."
Webinar

In free webinars we share our expertise, give you insights and show you how you can work evenito even more efficiently.

Webinar Registration